From Patient Experience to Health Experience
A new perspective on patient experience, placing health experience design as the discipline that connects communication, services, psychology and healthcare systems.
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The journal
Thinking out loud about health & experience.
Ideas, provocations and the occasional geeky rabbit hole on behaviour, technology and the human side of healthcare.
Building Momentum
Why I left the silos behind to start an agency about the whole health experience, and the personal experiences that made the decision for me.
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Valuable friction
As AI removes every barrier, are we designing away the pause people need to make good health decisions? On somatic debt and long-term behaviour change.
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We're just getting started. Follow along on LinkedIn for new thinking as it lands.
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